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Salon Mode Guide

Salon mode is designed for beauty salons, barbershops, spas, aesthetic clinics, and any service-based business with scheduled appointments and specialized staff.

Activating Salon Mode

The mode is set when the tenant is created. When Salon is activated, you get:

  • Service management with duration
  • Appointment calendar
  • Staff assignment to services
  • Staff schedules and shifts
  • Deposit collection for reservations
  • Workstations

Services

Services replace “products” in Salon mode.

Creating a Service

  1. Go to Services in the side menu.
  2. Press “New Service”.
  3. Fill in:
    • Name of the service (e.g., “Haircut”).
    • Category (e.g., “Hair”, “Nails”, “Facial”).
    • Base price.
    • Estimated duration (e.g., 45 minutes).
    • Service description.
    • Representative image.
  4. Assign which staff members can perform this service.

Service Categories

Organize your services by category:

  1. Go to Service Categories.
  2. Create categories such as:
    • Hair
    • Nails & Manicure
    • Facial Treatments
    • Massages
    • Waxing

Staff and Schedules

Staff Management

Team members who handle appointments are managed from Users with a specific role:

  • Assign the services each member can perform.
  • Define workstations.

Work Schedules

In Staff Schedules, configure:

  1. Weekly Template:

    • Set clock-in and clock-out times for each day.
    • Mark days off.

  2. Breaks:

    • Configure breaks (lunch, rest).
    • Breaks automatically block appointment slots.

  3. Exceptions:

    • Vacations or special days.
    • Extended hours for specific dates.

Schedule Example

DayClock InClock OutBreak
Monday9:00 AM6:00 PM12:00 - 1:00 PM
Tuesday9:00 AM6:00 PM12:00 - 1:00 PM
WednesdayOff——
Thursday9:00 AM8:00 PM12:00 - 1:00 PM
Friday9:00 AM8:00 PM12:00 - 1:00 PM
Saturday8:00 AM4:00 PM—

Appointments and Reservations

Creating an Appointment

  1. Go to Reservations.
  2. On the schedule grid, tap the desired slot.
  3. Select:
    • Service to be performed.
    • Assigned staff member (only those available).
    • Customer.
  4. The duration is calculated automatically based on the service.
  5. Confirm the appointment.

Calendar View

The grid displays:

  • Columns for each staff member.
  • Rows for time blocks (30 minutes).
  • Colors based on appointment status.
  • Real-time availability (taking schedules and breaks into account).

Deposits

For high-value services, configure required deposits:

  • Set a percentage or fixed amount as the deposit.
  • The deposit is collected when the appointment is booked.
  • It is deducted from the total at the time of service.

Service Flow

  1. Book — The customer schedules an appointment.
  2. Confirm — The appointment is confirmed (manually or automatically).
  3. Check-in — The customer arrives and checks in.
  4. In Service — The staff member attends to the customer.
  5. Charge — Payment is processed upon completion.
  6. Complete — The appointment is closed.

Commissions and Tips

  • Tips are recorded per service and staff member.
  • In Reports > Tips, you can generate the settlement report.
  • Service commissions are configured per staff member or as a global percentage.

Salon-Exclusive Features

FeatureDescription
ServicesCatalog with duration and assigned staff
Appointment CalendarVisual grid by staff and time slot
Staff SchedulesWeekly templates with breaks
DepositsAdvance payment for reservations
WorkstationsAssignable work points
TipsRecording and settlement by staff

Need to manage reservations? See Reservations & Appointments Want to view tip reports? See Reports