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Initial Setup

Welcome to NAOS! Follow this guide to set up your account and hardware in less than 10 minutes.

1. Accessing the Admin Portal

To get started, go to the URL provided by your administrator (e.g., admin.naos.pa) and log in with your credentials.

  • Username: Your registered email address.
  • Password: The temporary password sent to your email.

2. Setting Up Your Business

Go to Settings > My Business. Here you need to verify that your company’s legal information is correct, as it will appear on your invoices:

  1. RUC and DV: Essential for electronic invoicing.
  2. Legal Name: Exactly as it appears on your business license.
  3. Address: The physical address of your main branch.

3. Connecting a Thermal Printer

NAOS uses the ESC/POS standard. To set up your printer:

  1. Go to Settings > Terminals.
  2. Select your current device.
  3. Under Printers, click “Search for Device”.
  4. Select your printer (USB, Bluetooth, or Network/IP).
  5. Click “Print Test Receipt” to confirm the connection.

4. Tax Configuration (DGI Panama)

If you use integrated electronic invoicing (Aludra), you need to upload your digital signature:

  1. Go to Settings > Electronic Invoicing.
  2. Click “Upload Certificate (.p12)”.
  3. Select your digital certificate file.
  4. Enter the Certificate Password.
  5. Press Validate Signature. If everything is correct, you’ll see a green checkmark.

5. Opening the Cash Register

To make your first sale, you need to open the register for the day:

  1. Go to the Sales module.
  2. The system will detect that the register is closed and ask for the Opening Amount.
  3. Enter the starting cash in the drawer (e.g., $50.00).
  4. You’re all set! You can start processing sales.

Open register

Register open

Having trouble with any step? Contact Technical Support