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Reservations & Appointments

The Reservations module lets you schedule appointments and reserve tables depending on your business type. Available for Restaurant and Salon modes.

Reservations in Restaurant Mode

Creating a Reservation

  1. Go to Reservations in the side menu.
  2. Press “New Reservation”.
  3. Fill in:
    • Date and time of the reservation.
    • Number of guests.
    • Customer (search existing or create new).
    • Additional notes (e.g., “birthday”, “high chair needed”).
  4. Confirm the reservation.

Create reservation - basic info

Create reservation - details

Reservation complete

Reservation Views

Switch between three views:

  • Today: Today’s reservations.
  • Upcoming: Future pending reservations.
  • Calendar: Monthly view with daily indicators.

Appointments in Salon Mode

In salon mode, reservations work as service appointments:

Creating an Appointment

  1. Go to Reservations.
  2. Select the date.
  3. On the time grid (10:00 AM - 10:00 PM), tap the desired slot.
  4. Fill in:
    • Service to be performed.
    • Assigned staff member.
    • Customer.
    • Duration (automatically calculated per service).
    • Required deposit (if applicable).
  5. Confirm the appointment.

Schedule Grid

The calendar view displays:

  • Columns for each staff member.
  • Rows for each time block.
  • Color-coded appointments by status.
  • Real-time availability.

Reservation Statuses

StatusDescriptionColor
PendingReservation created, not yet confirmedYellow
ConfirmedCustomer confirmed attendanceBlue
SeatedCustomer arrived and was seated (restaurant)Green
CompletedService finishedGray
CancelledReservation cancelledRed
No ShowCustomer did not show upOrange

Changing Status

  • Tap the reservation to open its details.
  • Select the new status.
  • For “Seated” in restaurant mode, the table is assigned automatically.

Reservation list

Reservations on the Mobile App

The POS app includes the reservations screen with the same features:

  • Time grid view.
  • Quick creation of appointments/reservations.
  • One-tap status changes.
  • Integrated customer search.

Notifications

The system can send automatic reminders:

  • Confirmation when the reservation is created.
  • Reminder before the appointment.
  • Cancellation notification.

Running a restaurant? See Tables & Split Bill Using Salon mode? See the Salon Guide