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User and Permission Management

NAOS lets you manage multiple user accounts with different access levels to ensure the security of your operations and the integrity of your tax data.

User Profiles (Roles)

By default, NAOS includes three main roles designed to cover the standard needs of a business:

1. Administrator (Owner/Manager)

  • Full Access: Branch configuration, pricing, inventory, and invoicing.
  • Auditing: Can view all reports, cash register closures, and stock movements.
  • Staff: The only role that can create, edit, or delete other users.

2. Cashier / Sales Associate

  • Operational: Processes sales, payments, and opening/closing of their own register.
  • Restrictions: Cannot void invoices, apply discounts beyond the allowed limit, or view overall profitability reports.
  • Retail Mode: Can use the barcode scanner and manage the cart.

3. Server (Restaurant Only)

  • Service: Opens tables, takes orders, and sends them to the kitchen.
  • Limited Access: Can print the pre-check, but cannot close payments or void sent items without authorization.

Special Permission Controls

Certain “critical” actions require a Supervisor Code or a manual permission change:

  • Invoice Voiding: Only available to Administrators or authorized supervisors.
  • Inventory Adjustments: Controls who can manually modify stock.
  • Remote Access: Allows an administrator to view live sales from their phone outside the premises.

How to Create a New User

  1. Go to Settings > User Management.
  2. Click “Add User”.
  3. Fill in the details:
    • Full Name: So it appears on sales receipts.
    • Email Address: This will be their username for logging in.
    • Quick Access PIN: A 4-digit code for fast POS access.
  4. Assign a Role (Administrator, Cashier, or Server).
  5. Select the Branch the user belongs to.

Action Auditing

Every transaction in NAOS carries the stamp of the user who performed it:

  • Invoices: In the history, you can see exactly which cashier issued each receipt.
  • Cash Register Closures: The Z Closure report shows who opened and who closed the shift.
  • Stock Movements: Manual adjustments record the name of the user responsible for the change.

Security Recommendations

  1. Do Not Share PINs: Each employee should have their own access code for accurate auditing.
  2. Periodic Password Changes: We recommend changing administrator passwords every 90 days.
  3. Minimum Privileges: Grant each employee only the permissions strictly necessary to perform their role.

Need to configure discount limits? See the Sales and Payments guide